This page explains what Lone Mountain Works collects when you use this website, our AI chat assistant, or our contact form, and how that information is used.
When you chat with our assistant or submit the contact form, we collect what you provide directly: your name, contact information (email or phone), the content of your messages, and any photo you choose to attach.
Your information is used to respond to your inquiry, route it to the right person at Lone Mountain Works, and — if you ask about pricing — to generate a rough, nonbinding estimate. We don't sell your information.
This site's AI assistant reads your messages (and any photo you send) to generate a response and decide how to route your inquiry — that processing happens automatically, not by a person reviewing each message in real time. Our website, hosting, and AI assistant are operated on our behalf by our website provider, Lone Mountain Works, which processes this information as part of running the site and assistant for us.
We use two analytics tools to understand how visitors use this site so we can improve it. Fathom Analytics provides privacy-friendly, aggregate traffic statistics (such as page views and referral sources); it does not use cookies and does not collect personally identifiable information. Microsoft Clarity helps us see how the site is actually used through aggregated behavioral metrics, heatmaps, and session replays; Clarity uses cookies and may capture how you interact with pages — clicks, scrolling, and general navigation — with any text you type into forms masked by default. That information is processed by Microsoft as described in the Microsoft Privacy Statement. We use these tools only to improve the site, not to sell your data or build advertising profiles. You can block analytics cookies through your browser settings.
To ask what information we have on file, request a copy, or request deletion, contact us at hello@lonemountainworks.com.
Lone Mountain Works clients (business owners we build and manage websites for) may opt in to receive text messages from us. There are two kinds: a text alert when their website's assistant captures a new customer lead, and an occasional request to reply with a photo of a recent job that we then post to their Google Business Profile and website gallery. Opt-in is collected through our online sign-up form, where the business owner enters their own mobile number and agrees to receive these messages. Consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and get help by replying HELP. Opting out stops all further messages.
We do not share or sell your mobile phone number or your SMS opt-in consent to any third party, and we do not share it with third parties for their own marketing purposes. The number is used only to send the messages described above.
By using this website, you agree to these terms. This site and its AI assistant are provided to help you learn about Lone Mountain Works's services and get in touch with us — nothing on this site is a binding offer, quote, or contract until confirmed by Lone Mountain Works directly.
We make reasonable efforts to keep information on this site accurate, but we don't guarantee it's complete or error-free, including content generated by the AI assistant. To the extent permitted by law, Lone Mountain Works is not liable for actions taken based on information from this site or its assistant without direct confirmation from us.
These terms are governed by the laws of the State of AZ.
Any price range the assistant gives you is a preliminary, nonbinding estimate. Final scope and pricing are subject to inspection and written confirmation by Lone Mountain Works — materials, permits, taxes, concealed conditions, service location, and requested changes may affect the final price.
The assistant can reply in languages other than English, including Spanish. Translated content is generated automatically and may contain errors — before relying on translated pricing, safety, warranty, or scope information, please contact Lone Mountain Works at hello@lonemountainworks.com to confirm.